Summary

We are seeking a detail-oriented and proactive Sales Processing Specialist to support software sales operations across the EMEA region. In this role, you will manage the complete order lifecycle—from receipt and ERP entry to invoicing, license delivery, and compliance checks. You will serve as a key liaison between internal teams and customers, ensuring smooth, accurate, and timely processing of orders using tools such as 1SFDC and ERP systems.

The ideal candidate has at least two years of experience in order processing, preferably within an international environment, and is familiar with sales operations, compliance regulations (including dual-use export procedures), and continuous improvement practices. Strong organizational skills, customer focus, and the ability to work independently are essential. Proficiency in English and an interest in working in a dynamic, collaborative European team aligned with OneMI initiatives are important for success in this role.

Job Responsibilities

•    Order Receipt: Taking charge of orders under your responsibility using 1SFDC dashboards
•    Order Processing

o    Entering orders into the ERP system
o    Sending Order Confirmation to customers 
o    Issuing purchase orders when needed 
o    Creating invoices and tracking payments
o    Preparing and sending the license

•    Communication

o    Accurately and quickly inform internal/external customers in case of issues
o    Use Queues in 1SFDC for internal communication related to orders (when applicable)

•    Compliance

o    In case of export from EU or UK: order screening in accordance with compliance rules 
o    Local legal and Hexagon rules to be applied

•    OneMI: Collaborate with managers to support the implementation of OneMI projects

Qualifications

•    Minimum of 2 years’ experience in order processing, preferably within an international business environment
•    Proficient in Salesforce (SFDC) and enterprise ERP systems
•    Familiarity with dual-use export procedures for EU or UK shipments is a plus (training available)
•    Strong drive for continuous improvement and process optimization
•    Fluent in both German and English (business level)
•    Eagerness to contribute to a unified European organization (OneMI mindset)
•    Completed a commercial apprenticeship or equivalent qualification
•    Capable of working independently with minimal supervision
•    Excellent organizational skills and time management
•    Strong customer service orientation
•    Comfortable navigating and using multiple systems and platforms

Our benefits:

•    A permanent employment contract for long-term stability
•    Attractive salary package with a performance-based bonus scheme
•    Flexible working hours to support work-life balance
•    Ongoing development and training opportunities to support your professional growth
•    Comprehensive pension plan for your future security
•    A dynamic and collaborative work environment with the energy of a fast-growing tech company
•    Opportunities for interdisciplinary collaboration across teams and functions