Job Description
Support Engineer

Summary

Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter. We are looking for a Product Support Engineer in Unterentfelden (Switzerland). Join our team as soon as possible. In this position you are part of our Global Support Team for our successful Leica Laser Trackers and will help shape the future of Metrology together with us.

Job Responsibilities

  • Delivering training for our internal and external global sales and support channels
  • Supporting our sales teams on challenging customer demonstrations and benchmark measurements
  • Providing second-level support
  • Support and advise our software partners on the integration of our sensors
  • Develop training and support documents
  • Conduct software and hardware testing
  • Contribute to product development in close collaboration with the development teams

Qualifications

  • A degree in engineering, preferably in geomatics/surveying or mechanical engineering, or substantial experience in industrial measurement technology, ideally with any of our portable measuring instruments
  • Enjoys working with people from different cultures and giving presentations
  • Good German and English knowledge, spoken and written
  • Well organized and structured working mentality
  • Willingness to travel internationally 20% of the time
  • Knowledge of Spatial Analyzer, Inspire or Polyworks is an advantage
  • Experienced with creating trainings and e-learning courses is a plus.

What we offer:

  • Technological diversity & interdisciplinary collaboration
  • Flat hierarchies within a dynamic team
  • An open, respectful and supportive corporate culture
Apply now

Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid.

Hexagon posts all official job opportunities on either careers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at recruitment.us.mi@hexagon.com.
Information at a Glance
Division:  Portable Metrology
Job Title:  Support Engineer
Job Function:  Technical Service & Support
Job Location (Short):  Unterentfelden, AG, CHE, 5035
Workplace Type:  Onsite
Workplace Details:  Unterentfelden
Req ID:  2949
Apply now

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon’s Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.