Summary

The Principal Consultant- Service Sales role helps to bridge the gap between Sales and Professional Services by scoping complex implementations to ensure services are scoped appropriately and to identify areas for additional / complimentary services. The primary responsibility is to propose and design solutions for clients. The Solution Architect will be expected to maintain a touch point with project sponsors and key stakeholders throughout the implementation.

Job Responsibilities

• Provide written, online and onsite assistance answering technical questions about the product from Prospects and Customers.
• Review Prospect/Customer requirements to define high level scope and provide Services estimates/quotes to the Account Manager.
• Develop
• Assist Prospect/Customer on roadmap planning for Implementation services including future module deployment, system integrations, historical data migration, etc.
• Deliver all necessary documentation/contracts for the completion of a Service Sale (i.e. proposals, Quotes Estimates, Work Orders Estimates, Discount Approvals, etc.).
• Minimize organizational exposure and risk on project.
• Ensure adherence with ETQ Sales and Customer expectations in timely delivery and completion of service contracts.
• Create and adhere to Opportunity Close plans and maintain related pipeline updates within Salesforce
• Develop resources to ensure required expertise and resources are available to handle any Professional Services scoping
• Ensure delivery and high quality of special projects
• Attend weekly  Service Sales Pipeline review calls with Sales Reps, Solution Architect and Service Sales Consultants
• Propose new service offerings and/or prepare necessary literature, quoting, WO materials and training to support Sales with the sale of Services.
• Provide feedback to peers and management on recommendations for process or methodology improvements
• Deliver training on New Service Offerings and special projects as needed,

Qualifications

• The Principal Consultant - Service Sales position requires a Masters in a technical field such as Computer Science or MIS as well as 5+  years of experience in system design and implementation (ETQ Reliance strongly preferred).
• The Principal Consultant— Service Sales will require strong technical skills, including knowledge of programming languages (Python preferred), SQL, HTML, and JavaScript. In addition, it requires strong sales, presentation, communication, analytical, process improvement and planning skills.