Job Description
Field Service Engineer (Stationary) m/f/d

Summary

Service Technician will be responsible for servicing, repair and installation of company products - stationary machines CMM. He / She will be home office based, travelling to client´s sites. 

Job Responsibilities

  • Client-site servicing, repair and installation of company products - stationary machines 
  • Technical activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites in Moravia and Slovakia
  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Ensure proper recording and closure of all issues; prepare accurate and timely reports for direct manager
  • Pre-sales and post-sales technical customer and maintenance support 

Qualifications

  • University or high school education in Electronics, Mechatronics, Information Technology, Computer Science or equivalent
  • Proven working experience in the service / enterprise technical support
  • Experience with CMM or CNC machines is an asset
  • Strong problem-solving skills
  • Excellent client-facing and communication skills
  • Proficiency in English and Czech 

We Offer

  • Opportunity to work with the latest technology that touches all possible industries
  • Independent and flexible work from Home Office with almost every day travel to customers
  • Competitive salary, nice package of benefits and a company car 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Information at a Glance
Business Unit:  GTM EMEA
Country/Region:  Czech Republic
Workplace:  Homeoffice - jižní Morava
Job Function:  Technical Service & Support
Req ID:  1832

About Hexagon

Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.