Job Description
Order to Cash Analyst

Summary

Order to Cash Analyst

Business Area: Hexagon Geosystems
Location: Monterrey, Nuevo León, Mexico (Hybrid)

 

About Hexagon Geosystems

Hexagon Geosystems is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies to empower customers across surveying, construction, public safety, infrastructure, utilities, mining, and manufacturing industries. As part of Hexagon, we help organizations improve productivity, quality, safety, and sustainability through innovative technology solutions.

 

Hexagon Geosystems is seeking an Order to Cash (OTC) Analyst to join our Shared Business Services Center in Monterrey, Mexico.

 

This role supports the Order-to-Cash process by managing accounts receivable activities, customer collections, account reconciliations, and payment issue resolution while ensuring accurate financial records and excellent customer service. The successful candidate will collaborate with Finance, Customer Service, Sales, and other internal teams to help improve cash flow, maintain customer accounts, and support continuous process improvements within a Shared Services environment.

Job Responsibilities

Accounts Receivable & Collections

  • Manage assigned customer accounts and follow up on outstanding invoices.

  • Contact customers regarding overdue balances through phone and email.

  • Monitor customer payment commitments and follow up as necessary.

  • Review aging reports and prioritize collection activities.

  • Assist with resolving payment discrepancies and account issues.

  • Prepare and distribute customer account statements.

  • Maintain accurate collection records within ERP systems.

Customer & Stakeholder Support

  • Partner with internal teams to resolve billing, payment, and account-related inquiries.

  • Build positive working relationships with customers while maintaining collection objectives.

  • Provide timely and professional communication regarding account status.

  • Escalate complex issues when appropriate.

Order-to-Cash Operations

  • Support daily Order-to-Cash activities, including collections, cash application support, and account reconciliations.

  • Ensure transactions are processed accurately and in accordance with company policies.

  • Assist in month-end activities related to Accounts Receivable.

  • Support documentation and standardization of OTC processes.

Process Improvement

  • Identify opportunities to improve operational efficiency and process consistency.

  • Participate in continuous improvement initiatives within the Shared Services organization.

  • Support implementation of standardized procedures and best practices.

Reporting & Compliance

  • Maintain accurate financial records and collection documentation.

  • Generate reports related to collections performance and aging.

  • Ensure compliance with company policies, internal controls, and financial procedures.

Qualifications

Education

  • Bachelor's degree in Accounting, Finance, Business Administration, Economics, or a related field preferred.

Experience

  • 2–4 years of experience in Accounts Receivable, Collections, or Order-to-Cash functions.

  • Experience working in a Shared Service Center (SSC) or multinational company is preferred.

  • Experience managing customer accounts and collections activities.

  • Experience with ERP systems in a finance or accounting environment.

Technical Skills

  • Understanding of Order-to-Cash processes.

  • Knowledge of Accounts Receivable and Collections principles.

  • Experience working with ERP systems such as:

    • SAP

    • Oracle

    • JD Edwards (JDE)

    • Other comparable ERP platforms

  • Proficiency in Microsoft Excel.

  • Strong analytical and problem-solving skills.

Languages

  • English is considered a plus but is not required.

 

Work Environment

Employees must be able to perform the essential functions of the position with or without reasonable accommodation. This hybrid role is based in Monterrey, Nuevo León, requiring regular collaboration with local and regional teams. Daily responsibilities include extended computer use, virtual meetings, and interaction with ERP and financial systems.

 

Explore Life at Hexagon

At Hexagon, we're empowering an autonomous, sustainable future through innovation in digital reality, measurement technologies, and intelligent solutions. Join a collaborative global team where your contributions help customers improve productivity, quality, safety, and sustainability.

Learn more about Hexagon and explore career opportunities at hexagon.com.
Apply now

Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid.

Hexagon posts all official job opportunities on either careers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at recruitment.us.mi@hexagon.com.
Information at a Glance
Division:  Hosted by MI for Geosystems (Shared Services)
Job Title:  Order to Cash Analyst
Job Function:  Finance & Controlling
Job Location (Short):  Monterrey, NLE, MEX, 64650
Workplace Type:  Onsite
Workplace Details: 
Req ID:  2975
Apply now

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon’s Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.