Summary
As an Inside Sales Specialist, you will be responsible for managing the lifecycle of coordinate measuring machines (CMMs) and multi-sensor measuring systems in Romania and South-Eastern Europe. This role plays a critical part in post-sales commercial activities, including preparing contracts for hardware and software, supporting upgrades, and ensuring seamless communication between customers and the technical team. The position combines technical understanding with strong administrative and commercial skills to support customers across Romania and South-Eastern Europe.
The successful candidate will contribute to maintaining our position as the number one stationary metrology company while supporting long-term customer relationships and business growth.
Job Responsibilities
- Develop proposals for hardware and software contracts and manage renewal cycles, including software licence renewals.
- Negotiate contracts in line with Hexagon’s strategy, involving relevant stakeholders.
- Analyse the lifecycle of customer equipment and develop proposals for upgrades and retrofits.
- Conduct regular meetings with customers to identify equipment requirements and opportunities over the next three to six months.
- Prepare quotations for application services, such as part programming and technical support, in cooperation with the Applications Team to support the implementation of new projects.
- Coordinate long-term service activities in close collaboration with the Service Manager.
- Prepare and manage AFM reports and review field engineers’ timesheets to ensure data accuracy.
- Support cash collection activities.
Qualifications
- A minimum of three years of experience in a sales or inside sales role within a technical or industrial environment.
- A technical background or relevant education (engineering or a related field preferred).
- Strong understanding of sales processes, project and process management, and renewal cycles.
- Ability to handle large datasets with a high level of accuracy and attention to detail.
- Excellent communication skills, with the ability to build trust and maintain strong customer relationships.
- Highly organised, detail-oriented, and capable of managing multiple priorities under tight deadlines.
- Experience maintaining accurate and timely records in Salesforce, ensuring forecasting accuracy and pipeline visibility.
- Ability to work independently, adapt quickly to changing priorities, and maintain a continuous improvement mindset.
- Fluency in Romanian and English, as well as at least one of the following languages: Italian, Spanish, French, German, or Hungarian.
What We Offer
- Opportunity to work for a global leader in metrology and industrial measurement solutions.
- Clear career advancement paths within a global organization.
- A collaborative and innovative work culture where your ideas make a real impact.
- Flexible work schedules with remote option.
- Collaboration with an experienced and long-tenured team in a supportive environment.
- Competitive compensation package including performance-based quarterly bonus.