Summary
The Credit Analyst supports Hexagon Manufacturing Intelligence by evaluating new customers, establishing and monitoring credit limits, researching account activity, and resolving past-due balances through proactive customer communication. This role helps improve cash flow, reduce bad debt exposure, and support timely order processing.
Job Responsibilities
- Contact customers regarding past-due accounts, resolve delinquencies, and support prompt payment.
- Investigate the causes of account delinquency and assess collectability of outstanding balances.
- Research and resolve debits, credits, unapplied cash, deductions, and other account discrepancies.
- Partner with internal teams to resolve credit disputes involving shipments, products, and purchase orders.
- Follow up on issues to reach timely resolution and maintain clear account documentation.
- Review daily credit approvals and release orders in accordance with established authorization limits.
- Conduct credit investigations for new accounts using Dun & Bradstreet, customer-provided credit information, and financial data.
- Review credit requests up to $250,000 and support the establishment of new service customers, subject to company approval policies.
- Maintain customer accounts, credit files, and customer vendor-data requirements.
- Prepare monthly customer statements and review them before distribution.
- Prepare and analyze monthly aged accounts receivable reports.
- Perform other duties related to the credit function as assigned.
Qualifications
Required
- Bachelor’s degree in business or a related discipline, or an equivalent combination of education and relevant work experience.
- At least 2 years of relevant commercial credit, accounts receivable, or collections experience.
- Strong written and verbal communication and customer service skills.
- Ability to work independently and collaborate effectively with cross-functional teams in a remote environment.
- Proficiency with Microsoft Office, including Excel.
- Strong analytical, mathematical, research, and problem-solving skills.
- Ability to handle confidential financial and customer information with discretion.
Preferred
- Experience with Salesforce, ServiceMax, or related business systems.
- Experience reviewing commercial credit data and reconciling complex customer account discrepancies.
Work Environment
This is a U.S.-based remote position, with a preference for candidates located on the East Coast or able to work Eastern Time Zone business hours. Work is primarily computer-based and involves regular virtual collaboration and customer communication. Reasonable accommodations may be made to enable qualified individuals to perform essential job functions.
Benefits
The source description lists medical, dental and vision insurance; a Flexible Spending Account (FSA); a 401(k) with employer match; paid time off; and tuition reimbursement. Availability and plan terms should be confirmed for this opening before publication.
Explore Life at Hexagon
Today, everything from the phone in your pocket to the aeroplanes crossing the sky functions because we can measure the world around us. Measurement is not just the foundation of progress – it is the thread that connects human achievement, from the earliest monuments to the frontier of space. At Hexagon, measurement is in our DNA. For 25 years, we've shaped industries and enabled innovators by delivering precision, accuracy, and reliability where it matters most. Now, as the world moves into the intelligence age with its own set of challenges and opportunities, Hexagon stands ready – the global leader in measurement technologies – measuring what matters for the future.
From microns to Mars, we measure what matters for the future.
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Hexagon is the global leader in measurement technologies. Our precision measurement, positioning, and autonomous solutions transform the world’s most vital industries. From aerospace & defense, automotive, construction, general manufacturing, to mining and more, we provide the confidence that customers rely on to build, navigate, and innovate. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 16,000 employees in 50 countries and net sales of approximately 3.7bn EUR.
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