Summary
As a Commercial Sales Administration (CSA) Renewals Specialist you will support renewal activities across the North EMEA region, including the UK, a highly dynamic and demanding market. You will play a key part in maintaining business continuity by ensuring the renewal of contracts and supporting the commercial organization with system, process, and administrative expertise.
Job Responsibilities
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Drive and coordinate renewals of software maintenance, lease agreements, and hardware warranties.
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Ensure contract data is accurate and aligned across systems, working closely with internal teams (Inside Sales, Renewals Sales, CRM support, Customer Management).
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Collaborate with the technical team and support training efforts for new team members.
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Act as part of a collaborative Northern EMEA coverage team, supporting colleagues and sharing responsibility for the region.
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Participate in One MI initiatives and improvement projects related to processes and tools.
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Contribute to data integrity, dashboard development, and system alignment (CRM, ERP).
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Provide system-side support to ensure commercial operations run smoothly.
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Work cross-functionally to deliver on team targets and provide proactive solutions.
Qualifications
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2–3 years of experience in administration, pricing operations, or IT systems support.
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Strong understanding of contract structure, with a technical/commercial mindset.
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Comfortable working with CRM systems (Salesforce preferred) and Excel (pivot tables included).
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Fluent in English (Swedish, Italian, German, or French is a plus).
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A proactive team player who enjoys challenges, solving problems, and working across systems.
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Detail-oriented with strong communication and coordination skills.
We Offer
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A key role in a dynamic and international commercial support team.
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Flexibility: remote-friendly with a preference for Turin-based candidates.
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Opportunity to engage in strategic projects and cross-functional collaboration.
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A supportive environment focused on innovation, continuous learning, and teamwork.