Summary
Are you passionate about engineering and looking for a role where you can make a real impact? Hexagon Metrology is seeking a Service Engineer to join our dynamic team in Milton Keynes, providing world-class service, calibration, and support for our high-precision portable products. As part of our expanding team, you'll work with cutting-edge technology and collaborate with industry leaders in Formula 1, aerospace, defence, and automotive sectors.
Job Responsibilities
• Service & Support: Deliver exceptional service and technical support for Hexagon Metrology’s portable hardware products, including calibration, repair, and maintenance of high-accuracy measuring equipment.
• Fault Diagnosis & Repair: Perform fault diagnosis down to the module level and provide detailed diagnostic reports, ensuring minimal downtime and top-tier performance for customers.
• ERP System Management: Maintain and update our ERP system (Servicemax) to track and manage service activities efficiently.
• Customer Communication: Act as a key point of contact for our customers, ensuring timely and effective communication around service progress, timelines, and resolutions.
• Health & Safety Compliance: Follow Hexagon Metrology's health and safety guidelines to ensure a safe working environment for both you and your colleagues.
Qualifications
• Background in Engineering: Completed an engineering course (e.g., BTEC or formal apprenticeship) or equivalent hands-on experience.
• Technical Expertise: Experience with high-value capital equipment, including electronics and mechanical systems, is desirable but not essential.
• Eligibility: You must be eligible to work in the UK.
What we offer:
• Career Growth: Access to ongoing development through factory training courses and the opportunity to gain new skills and certifications across different departments, products, and technologies.
• Cross-Training Opportunities: Expand your career horizons with cross-training in various technical areas within the business.
• Team Culture: Join a dynamic, motivated, and young team. We believe in collaboration, knowledge-sharing, and continuous learning to achieve success together.
• Competitive Salary & Benefits: Enjoy a competitive salary and a comprehensive benefits package that includes a pension plan, cycle-to-work scheme, and an on-site gym.
At Hexagon, we are committed to pushing the boundaries of innovation. If you're eager to grow your career in a supportive, high-performance environment, we want to hear from you!