Summary

As a Service Engineer (Portable) you will be responsible for providing service and support from our precision centre based in Milton Keynes. You will provide world-class service, calibration, and support for our high-precision portable products. As part of our expanding team, you'll work with cutting-edge technology and collaborate with industry leaders in Formula 1, aerospace, defence, and automotive sectors.

Please note that this is an evergreen position, meaning this is an ongoing opportunity with continuous recruitment. As a result, you may not receive immediate feedback following application submission.

Job Responsibilities

• Service & Support: Deliver exceptional service and technical support for Hexagon Metrology’s portable hardware products, including calibration, repair, and maintenance of high-accuracy measuring equipment.
• Fault Diagnosis & Repair: Perform fault diagnosis down to the module level and provide detailed diagnostic reports, ensuring minimal downtime and top-tier performance for customers.
• ERP System Management: Maintain and update our ERP system (Servicemax) to track and manage service activities efficiently.
• Customer Communication: Act as a key point of contact for our customers, ensuring timely and effective communication around service progress, timelines, and resolutions.
• Health & Safety Compliance: Follow Hexagon Metrology's health and safety guidelines to ensure a safe working environment for both you and your colleagues.

Qualifications

• • Background in Engineering: Completed an engineering course (e.g., BTEC or formal apprenticeship) or equivalent hands-on experience.
  • Technical Expertise: Experience with high-value capital equipment, including electronics and mechanical systems, is desirable but not essential.
  • Eligibility: You must be eligible to work in the UK

   

What We Offer

• Career Growth: Access to ongoing development through factory training courses and the opportunity to gain new skills and certifications across different departments, products, and technologies.
• Cross-Training Opportunities: Expand your career horizons with cross-training in various technical areas within the business.
• Team Culture: Join a dynamic, motivated, and young team. We believe in collaboration, knowledge-sharing, and continuous learning to achieve success together.
• Competitive Salary & Benefits: Enjoy a competitive salary and a comprehensive benefits package that includes a pension plan, cycle-to-work scheme, and an on-site gym.

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