Summary
As a Field Service Technician (m/f/d), you’ll be the go-to expert bringing our tactile Coordinate Measuring Machines (CMMs) to life for customers. From precise installation and fine-tuned calibration to swift troubleshooting and expert repairs, you’ll keep these high-tech systems performing at their best. Your mission: ensure smooth, efficient deliveries and tackle any challenges head-on—keeping downtime to a minimum and customer satisfaction at its peak.
Whether you’re a recent graduate or taking your first steps in a new career, this is your opportunity to dive in and grow. We’ll equip you with the skills, guidance, and hands-on experience you need—because your development is our investment.
Please upload your CV in English.
Job Responsibilities
• Carrying out commissioning: Unpack, set up and connect measuring device. Verify metrological specification. Familiarization with the basic functions.
• Installing, adjusting and testing device components: Installing and adjusting metrologically relevant device components (e.g. slides, probe head, probe change bench, probe interface, etc.) and feed equipment. Carrying out a full error correction. Acceptance according to ISO and error analysis of the geometry fields.
• Carrying out maintenance and servicing work: Carrying out difficult and high-quality maintenance and servicing work on the measuring device according to existing maintenance plans. Suggesting measures for economical maintenance and servicing and for adapting maintenance standards.
• Carrying out complex fault diagnoses : Analyzing particularly difficult functional and metrological faults on complex metrological devices with mechanical, electronic, pneumatic and application technology components, if necessary using diagnostic tools (e.g. software analysis tools) and taking into account external influences (climate, etc.). Diagnose and specify these and inform the relevant departments about the faults that have occurred, the fault diagnoses and the measures taken to rectify the fault.
• Carrying out complex repairs on site: Determine or agree on the type and scope of complex troubleshooting within his/her area of responsibility within the framework of specific guidelines according to efficient aspects and carry it out independently. In important cases, inform the supervisor and make suggestions for troubleshooting.
• Carrying out retrofits (also on third-party devices): Uninstalling the components to be replaced (e.g. electronic controls, probes, button replacements, computers, software, etc.). Installation of the new components or integration of measuring devices on automated production systems. Performing functional tests and verifying accuracy.
• Instructing others on the trade: Instructing third parties (own employees with less experience or qualifications and external tradespeople) in the assembly, set-up, conversion and installation of systems. Checking the work result. Ensure compliance with safety regulations. Support employees in improving their work processes
• Carrying out technical training courses: Carrying out technical training for customers and employees in hardware (mechanics, electronics) as well as for maintenance, servicing and acceptance.
• Creating reports and protocols: Create acceptance reports and detailed service reports (description of faults, diagnoses and measures taken).
Qualifications
• High school education.
• 3 years of completed vocational training (e.g. technician).
• Ideally 2-3 years of experience in a similar position that requires travelling to customers.
• Fluent in spoken and written Finnish (mandatory) and English.
• Driving license.
• Experience from IT tools relevant to the position, or from technical support roles working with CMMs or CNCs would be a great advantage.
What we offer:
• A company car.
• A permanent position within in a global, very successful and leading high tech company.
• A chance to work with cutting edge technology.
• Thorough training and support from the team.
• Chance to travel and make contacts with a wide range of customers.
• Independent style of working and ability to make decisions about appropriate measures with the customer.
• Remote work.