Summary
Are you passionate about engineering and looking for a role where you can make a real impact?
Join our brand-new, fully equipped site in Eindhoven, home to our modern Experience Centre and dedicated service offices. You will provide calibration, repair, and maintenance of high-accuracy arms and trackers, deliver fault diagnosis and repair, and act as a key point of contact for customers. You will also work within our ERP system to support service processes.
Check out our portable Laser Trackers : Laser tracker systems | Hexagon
This is an on-site role based in Eindhoven. Travel is required only during initial training in Switzerland and France No shift work.
Job Responsibilities
- Service & Support: Deliver exceptional service and technical support for Hexagon Metrology’s portable hardware products, including calibration, repair, and maintenance of high-accuracy measuring equipment.
- Fault Diagnosis & Repair: Perform fault diagnosis down to the module level and provide detailed diagnostic reports, ensuring minimal downtime and top-tier performance for customers.
- ERP System Management: Maintain and update our ERP system (Servicemax) to track and manage service activities efficiently.
- Customer Communication: Act as a key point of contact for our customers, ensuring timely and effective communication around service progress, timelines, and resolutions.
- Health & Safety Compliance: Follow Hexagon Metrology's health and safety guidelines to ensure a safe working environment for both you and your colleagues.
Qualifications
- Background in Engineering: Completed an engineering course (e.g., BTEC or formal apprenticeship) or equivalent hands-on experience.
- Technical Expertise: Experience with high-value capital equipment, including electronics and mechanical systems, is desirable but not essential.
- Eligibility: You must be eligible to work in the Netherlands.
- Language skills: Business Fluent in English, Dutch would be desirable
What we offer:
- Career Growth: Access to ongoing development through factory training courses and the opportunity to gain new skills and certifications across different departments, products, and technologies.
- Cross-Training Opportunities: Expand your career horizons with cross-training in various technical areas within the business.
- Team Culture: Join a dynamic, motivated, and young team. We believe in collaboration, knowledge-sharing, and continuous learning to achieve success together.
- Competitive Salary & Benefits: Enjoy a competitive salary and a comprehensive benefits package that includes a pension plan, cycle-to-work scheme, and an on-site gym.
At Hexagon, we are committed to pushing the boundaries of innovation. If you're eager to grow your career in a supportive, high-performance environment, we want to hear from you!