Job Description
Applications Engineer II

Summary

Why Join Us?

At Hexagon, we help industrial manufacturers develop disruptive technologies and life-changing products. As a global leader in digital reality solutions, we empower industries through advanced sensors, CAD/CAM software, and automation technologies.

Be part of a global leader in industrial intelligence and innovation, where collaboration, technical challenge, and continuous growth are core to our culture.


About the Role

As an Applications Engineer II – Software, you will serve as a senior-level technical resource, working directly with customers to implement and optimize Hexagon’s ESPRIT CAD/CAM software solutions. You will take ownership of complex technical challenges, lead customer solution architecture, and mentor junior engineers. This role requires a combination of technical leadership, CNC machining expertise, and customer-facing communication skills.

What You'll Do

  • Lead pre-sale and post-sale technical engagements with strategic customers for the ESPRIT product line.

  • Design advanced manufacturing solutions using CAD/CAM software and post-processing customization.

  • Drive implementation of custom software solutions for customer-specific manufacturing processes.

  • Develop and deliver comprehensive technical training for end-users, distributors, and internal staff.

  • Collaborate with R&D teams to drive enhancements based on customer feedback and industry trends.

  • Support escalated customer issues, identifying root causes and leading resolution strategies.

  • Represent Hexagon at key industry events and provide thought leadership in digital manufacturing.

  • Mentor junior application engineers and support knowledge sharing across the team.

  • Travel up to 30% to customer sites and industry events.

What We're Looking For

Must-Have Qualifications

  • BS/MS in Mechanical Engineering, Manufacturing Engineering, or a closely related field.

  • 3–5 years of experience in CAD/CAM applications, CNC programming, or manufacturing engineering.

  • Proficiency with ESPRIT, Mastercam, Siemens NX, or similar advanced CAM platforms.

  • Strong knowledge of multi-axis CNC machining, part programming, and G-code logic.

  • Demonstrated ability to develop or troubleshoot post-processors.

  • Ability to manage technical projects independently and communicate effectively with customers.

  • Experience delivering formal training or conducting technical workshops.

Nice-to-Have Qualifications

  • Experience with automation or process integration in digital manufacturing environments.

  • Familiarity with Python, VBScript, or C++ for macro/post customization.

  • Exposure to additive manufacturing or hybrid machining processes.

  • Understanding of PLM/ERP system integration with CAM platforms.

  • Prior experience with product lifecycle support in software-driven manufacturing tools.

Work Environment

  • Office setting with occasional visits to customer sites and factory environments.

  • Moderate travel (up to 30%) required.

  • Clean, well-lit, low-noise office conditions; moderate factory noise with provided PPE as needed.

  • Frequent computer and equipment use; occasional lifting of up to 50 lbs.

  • Regular communication with internal and external stakeholders.

What We Offer

  • Competitive salary with performance-based bonuses.

  • Comprehensive medical, dental, and vision insurance.

  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA).

  • 401(k) with generous employer match.

  • Paid Time Off (PTO), Paid Parental Leave, and Tuition Reimbursement.

  • Employee Assistance Program and robust career development opportunities.

  • Join a company investing 15% of its revenue in R&D and innovation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Information at a Glance
Business Unit:  GTM Americas
Country/Region:  United States
Workplace:  Charlotte, NC, Onsite
Job Function:  Service Application
Req ID:  1872

About Hexagon

Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.