Summary
Application Engineer I
On-site – Chandler, Arizona, United States
Hexagon Manufacturing Intelligence,Division Stationary Metrology
Hexagon is the global leader in measurement technologies. Hexagon’s Manufacturing Intelligence provides design and engineering, production, and quality solutions that help customers accelerate innovation, improve product quality, and build confidence in manufacturing outcomes.
At Hexagon Manufacturing Intelligence, we empower customers to transform production environments through precision metrology software, automation, and digital workflows. From aerospace to automotive, our solutions ensure productivity, quality, safety, and sustainability — when it has to be right.
About the Role
The Application Engineer I is an entry-level, customer-facing technical role responsible for supporting the successful adoption and application of PC-DMIS software in real-world production environments. This position partners closely with customers and internal teams to deliver application support, classroom-style training, and hands-on troubleshooting assistance.
This role is ideal for someone who enjoys working directly with customers, solving practical technical challenges, and building confidence in advanced manufacturing software tools.
Job Responsibilities
- Deliver customer-facing application engineering support with a strong focus on PC-DMIS software
- Conduct small group training sessions in classroom-style environments
- Travel to customer sites and office locations to provide hands-on technical instruction and support
- Troubleshoot technical and application-related issues and guide customers through practical solutions
- Support software implementation and application optimization in production environments
- Collaborate with internal teams including sales, service, and technical support to ensure alignment and customer success
- Represent Hexagon Manufacturing Intelligence professionally in all customer interactions
- Contribute to continuous improvement of training materials and best practices
Qualifications
- 6 months to 2 years of relevant experience, including internships
- Ability to teach and present in small classroom-style settings
- Strong verbal and written communication skills
- Demonstrated troubleshooting ability and practical problem-solving skills
- Comfortable working in a customer-facing role
- Ability to travel up to 70%, primarily within the Southwest region, with occasional travel to other locations
- Ability to work on-site in Chandler, Arizona
Preferred
- Shop or manufacturing floor experience
- Hands-on experience using PC-DMIS software
- Engineering degree or related technical education
- Familiarity with metrology, CMM operation, or quality inspection processes
Work Environment
This role is performed primarily in office, classroom, and customer production environments.
- Frequent travel (up to 70%) to customer sites
- Regular interaction within manufacturing and shop floor environments
- Frequent standing, walking, and movement between equipment and work areas
- Manual dexterity required for computer use and operating technical equipment
- Occasional lifting of equipment or materials up to 25 pounds
- Exposure to moderate factory noise levels during customer visits
- Use of personal protective equipment (PPE) may be required at customer sites
- Frequent communication with customers and internal team members
At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that’s second to none!
Benefits
Exceptional Medical, Dental, Vision insurances
Health Savings Accounts with employer contribution (HSA)
Flexible Spending Accounts (FSA)
401k Plan with generous employer match
Generous Paid Time Off (PTO)
Employee Assistance Program
Paid Parental Leave
Tuition Reimbursement
Explore Life at Hexagon
At Hexagon, we’re empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:
Instagram: @hexagon_mi | @hexagon_ab
LinkedIn: Hexagon Manufacturing Intelligence
YouTube: Hexagon MI | Hexagon AB
Twitter/X: @HexagonMI | @HexagonAB
Facebook: Hexagon Manufacturing Intelligence
Learn more at hexagon.com and get inspired by how we shape smart change across industries.
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