Job Description
Salesforce Field Service / ServiceMax Developer

Summary

We're looking for a Salesforce Developer with experience supporting Field Service operations. Experience with ServiceMax is highly desirable, but not essential. Candidates with hands-on experience implementing or developing Salesforce Field Service (FSL) or other enterprise Field Service Management solutions are encouraged to apply.

 

Please note: This role requires experience with Field Service business processes. Candidates with Salesforce CRM experience only (Sales Cloud/Service Cloud) and no exposure to Field Service Management are unlikely to be a suitable match.

 

Following Hexagon's acquisition of Waygate Technologies, a global leader in non-destructive testing (NDT), Hexagon is integrating Waygate's applications and processes into its global technology landscape. As part of this transformation, Hexagon is establishing a new IT Centre of Excellence in Barcelona to lead application modernisation, system integration, and ongoing support. This role offers a unique opportunity to help shape the future IT landscape of a strategic new business while contributing to Hexagon's global IT transformation.

Job Responsibilities

  • Design, develop, configure, customise, and support the ServiceMax platform and related enterprise applications to enable field service workflows, work orders, scheduling, asset management, and other service operations aligned to Hexagon's target architecture.
  • Collaborate with business stakeholders to gather, analyse, and refine business requirements, translating them into scalable technical solutions.
  • Support implementation and integration activities with Salesforce, ERP, and other enterprise systems, including configuration, development, testing, and data migration to enable seamless end-to-end service processes for Day 1 and TSA transition.
  • Maintain, enhance, and optimise the ServiceMax platform by resolving production issues, performing root cause analysis, improving system performance, and delivering continuous enhancements to support reliable and efficient field service operations.
  • Perform testing, troubleshooting, and quality assurance to ensure solutions are robust, secure, and meet business requirements.
  • Maintain technical documentation and ensure all development follows established standards, best practices, and governance processes.

Qualifications

Essential

  • Experience developing solutions for Field Service Management applications.
  • Experience with Salesforce Field Service (FSL), ServiceMax or another Field Service platform.
  • Understanding of field service processes including:
    • Work Orders
    • Scheduling & Dispatch
    • Service Appointments
    • Mobile Field Service
    • Asset Management
    • Technician workflows
  • Apex, LWC, JavaScript, SOQL/SOSL
  • Git & CI/CD

Nice to have

  • ServiceMax
  • Asset360
  • ServiceMax Go
  • TrueContext
  • ClickSoftware
  • IFS FSM
  • Oracle Field Service

Why join us?

  • Competitive remuneration package: fixed part + bonus paid 2 times a year in March and September. The bonus is calculated according to the company's performance.
  • Stable employment conditions: permanent contract
  • Ticket Restaurants (2420 euro net by year)
  • Life insurance paid for by the company
  • Possibility to apply at any time for private medical insurance with Adeslas
  • Modern office in an attractive location in Barcelona (5 minutes walking from Sants Train Station)
  • Friendly and international working environment with collaborative spirit. We have employees with +33 different nationalities in our Barcelona office!
  • Access to an online platform reserved for our employees where you can benefit from discounts on more than 50 brands including fashion, technology, travel, culture, etc.
  • Remote work policy: the company provides 250 euro per year gross to manage internet and other expenses.
  • Teleworking model: hybrid model with a lot of flexibility
  • Flexible benefits in transport, education, kindergarten (Cobee)

Hexagon Manufacturing Intelligence does not accept unsolicited candidates, CVs, or resumes from agencies or third parties. All candidate profiles must be submitted through our SuccessFactors system and approved in advance by the Global Talent Acquisition team. Any CVs/resumes sent outside this process will be considered the property of Hexagon, and no placement fees will be paid.

Hexagon posts all official job opportunities on either careers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at recruitment.us.mi@hexagon.com.

Information at a Glance
Division:  Business Area MI IT Services
Job Title:  Salesforce Field Service / ServiceMax Developer
Job Function:  Information Technology
Job Location (Short):  Barcelona, B, ESP, 08290
| Pune, MH, IND, 411 001
Workplace Type:  Hybrid
Workplace Details:  Barcelona
Req ID:  3000

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to drive efficiency, productivity and quality across industrial, manufacturing, infrastructure, public safety and mobility applications. Our solutions enable customers to capture, analyze and leverage data from the physical world to create smarter, more connected and increasingly autonomous ecosystems that support a scalable and sustainable future. Hexagon’s Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.